Chandler King (City) Limited enters creditors' voluntary liquidation after FCA restriction and mis-selling complaints
The FCA-authorised IFA agreed a voluntary requirement with the FCA in April 2026 restricting its activities; five months later it has gone into liquidation. A routine sequence, and a useful reminder of how supervisory pressure plays out.
Listen on Spotify
Routine/FYI. Relevant to compliance officers at small IFA and wealth management firms.
Chandler King (City) Limited, an FCA-authorised independent financial adviser specialising in investments and pensions, entered creditors' voluntary liquidation on 17 September 2026. Grace Jones and Karyn Jones of Parker Andrews have been appointed as joint liquidators.
The sequence here is familiar. On 28 April 2026, Chandler King agreed to a voluntary requirement with the FCA that restricted its activities. A voluntary requirement (VREQ) is a formal undertaking given by a firm to the FCA, used to limit what a firm can do while concerns are investigated. The underlying problem was conduct: the Financial Ombudsman Service had upheld complaints about unsuitable investment advice given to consumers without adequately explaining the risks. That combination of restricted permissions and upheld complaints led the firm to stop trading and enter liquidation.
The firm has applied to cancel its FCA authorisation, but that application remains under review. In the meantime, Chandler King is still authorised and subject to FCA rules and oversight.
For affected clients, the Financial Services Compensation Scheme (FSCS) will cover custody assets and client money shortfalls up to 85,000 per eligible client, including the costs of distributing assets back to them. The joint liquidators are answerable to the courts; the FCA has no role in the insolvency process itself.
The FCA has also flagged a practical point for clients: there is no benefit for most in using a claims management company or law firm to recover assets, as their fees are likely to reduce the amount recovered.
